Privacy Policy

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Last Updated: 2025-10-01

Fenva Precision (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for quotations and services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

We may collect personal information when you:

• Submit a request for quote (RFQ)
• Fill out a contact form
• Email us directly
• Upload drawings or project files

This information may include:

• Name
• Email address
• Company name
• Phone number
• Project details
• Uploaded files (PDF, STEP, etc.)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Cookies and similar tracking technologies

We use this data to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Respond to RFQs and inquiries
• Provide quotations and customer support
• Review technical drawings and project requirements
• Improve our website and services
• Prevent fraudulent or abusive activity
• Communicate important updates or changes (rare)

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information only with:

• Our internal engineering and sales team
• Manufacturing partners involved in fulfilling your order
• Service providers who support website hosting, analytics, or communication tools
• Legal authorities if required by law

All information is shared strictly on a need-to-know basis.

4. Cookies and Tracking Technologies

We may use cookies, analytics tools, or tracking pixels to:

• Improve website performance
• Understand visitor behavior
• Measure marketing effectiveness

You can disable cookies through your browser settings, although certain website features may not function properly.

5. Data Security

We take reasonable measures to protect your information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure

However, no internet transmission is fully secure. You share information at your own risk.

6. Data Retention

We retain your information only as long as necessary:

• To provide quotations and services
• To maintain business records
• To meet legal obligations

Technical files (e.g., PDFs, STEP files) may be stored securely for internal reference unless you request deletion.

7. Your Rights

Depending on your region (EU, UK, California, etc.), you may have rights such as:

• Accessing your personal data
• Requesting correction or deletion
• Opting out of certain processing
• Requesting a copy of your data

To exercise your rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date at the top will reflect any changes.

10. Contact Us

If you have any questions about this Privacy Policy or would like to request data removal, please contact us:

Email: info@fenvaprecision.com
Address: 93 Muxv West Road, Suzhou, Jiangsu, China